Multi Vendor Support
Comprehensive and collaborative multi-vendor support to simplify your digital infrastructure management.
Simplified Support: Features and Benefits: Our Experts
The fast-paced and ever-changing challenges of supporting multi-vendor networks and environments get exponentially more difficult as an organization adds new technology to their IT infrastructure, new support agreements, updates levels of service, or updates warranties – with each vendor.
Expert Support
Get multi-vendor support from trained experts.
Simplified Support To Save You Money, Effort, & Time
The idea of simplified network support doesn’t stop at the appliances or even services. As an IT manager, you also want that ease of management when it comes to your maintenance. With our multi-vendor support we can consolidate your support services contracts, simplifying support for your mixed environment, ultimately saving you money, effort, and time.
Technical Support
Our support team is available round the clock to provide technical assistance and resolve issues related to hardware and software components from different vendors.
Maintenance and Upgrades
We act as your single point of contact for all your vendors, ensuring that you receive timely and effective support from them.
Performance Monitoring
We monitor the performance of your IT systems and identify potential issues before they become major problems.
Security Management
We provide security management services to ensure that your IT systems are protected against cyber threats.
Our Mult-Vendor Support Services are flexible and can be customized to meet your specific business needs. Whether you need ongoing support or assistance with a one-time project, we are here to help.
Features of Our Multi-Vendor Support Services
At B&S ICT Ltd, we pride ourselves on providing exceptional customer service and technical expertise. Contact us today to learn more about our Mult-Vendor Support Services and how we can help your organization manage its multi-vendor IT environment.
- Direct vendor support where necessary
- 24x7x365 technical support
- 4-hour, next business day, or other SLAs for both parts and labour.
- Collaborative hardware and software support
- Case and escalation management
- Hardware break/fix
- Vendors to include but not limited to IBM, Lenovo, Dell/EMC, NetApp,
- Software: VMware, Microsoft, RedHat, SuSe, Aix,
- Networks: Cisco, Fortinet, Broadcom, Brocade, Huawei, Point, Juniper, Extreme Networks.
Top Brands For Your IT Infrastructure Support
Ready To Build Future Ready IT Infrastructure?
Our professional multi-vendor support experts implement the latest technologies to cater to your business IT infrastructure’s future-readiness.
